These Regulations are the Regulations referred to in art. 8 of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws of 2002 No. 144, item 1204, as amended), and also regulates the terms of concluding Sales Agreements on the Website, in accordance with other laws, adequately regulating this obligation.
The website is run by Ewa Hetmanek, running a business under the name:
La Feuille Atelier.
The sole right to run the Website has the entity indicated above, which is the Owner, Seller and Administrator of the Website. If you have any questions, please contact us at the following contact details:
phone: +48 601509510, e-mail email@example.com
The website operates on the basis of applicable law and with respect for good practices in economic transactions, in particular with regard to e-commerce standards regarding the quality of goods and the handling of transactions.
Regulations – these Regulations with attachments, informing about the obligations and rights of the Parties to the Agreement,
Party – a party to the Agreement is the Customer or the Seller – in the case of the term “Party” – it is understood as the Customer and the Seller jointly,
Distance contract – a contract concluded with the Customer as part of an organized system for concluding distance contracts, without the simultaneous physical presence of the Parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract,
Website – an online store available at: www address of your website
Seller – an online store available at: www address of your website
Customer – a natural person, legal person and an organizational unit without legal personality, which the law grants legal capacity, purchasing products or services via the Website,
Consumer – a natural person purchasing products or services via the Website for purposes not directly related to their business or professional activity,
User – any entity using the Website,
Account – User’s panel available immediately after posting the payment. The panel is available after logging in with a designated password sent to the e-mail address.
File – digital content delivered on an intangible medium, i.e. data generated and delivered in digital form, intended to be read by an Electronic Device, in particular audiobooks and e-books; Payment method – the form of payment for the ordered product or service, selected by the Customer when placing the order, offered by the Website or as a result of individual arrangements with the Website in a different form than the payment methods presented on the website,
§1 General Provisions
The subject of the Website’s activity is the sale of online courses and ebooks.
In matters not covered by these Regulations, the relevant provisions of law in force in the territory of the Republic of Poland will apply, in particular the Act of 23 April 1964 – Civil Code (Journal of Laws No. 16, item 93, as amended), the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827) and the Act of August 29, 1997 on the protection of personal data (consolidated text: Journal of Laws of 2002, No. 101, item 926, as amended .).
The content on the Website, describing the training and services offered by the Service Provider, does not constitute a commercial offer within the meaning of the provisions of the Civil Code.
The price list on the main page of the Website does not constitute a commercial offer within the meaning of the provisions of the Civil Code.
§2 The procedure for placing orders and the moment of concluding the contract
The customer can place orders on the website 24 hours a day, 7 days a week
week via the website zakladaniestronwww.pl
The website sells on the territory of the Republic of Poland and abroad.
Information about products and services presented on the Website constitutes commercial information within the meaning of the provisions of the Civil Code.
Placing an order constitutes an offer within the meaning of the Civil Code, submitted to the Seller by the Customer.
In order to place an order, the Customer should use the e-shop available at http://www.lafeuilleatelier.com
After placing the correct order, the order is considered to be placed. Orders placed in the above manner are confirmed by e-mail. The moment of concluding the contract is therefore considered to be the sending of feedback to the Customer with confirmation of the order. As soon as the funds are credited, the Customer’s e-mail address provided in the form will be immediately sent a direct link to download the purchased e-books, online courses.
The date of performance of the Agreement concluded via the Website is the day
sending to the Customer via e-mail access data to the ordered e-books, online courses.
All prices presented on the Website are gross prices, expressed in Polish zlotys and euros, including value added tax (VAT), specified in separate regulations.
The website provides the following types of payments:
a) Quick transfer
b) Debit/credit card
c) Bank transfer
The customer places an order according to the prices valid at the time of placing the order.
The website reserves the right to change prices. This provision does not apply to orders already in progress.
§4 Complaints Procedure
All complaints related to the provision of Services via the Website and questions regarding the use of the Website should be submitted to the e-mail address: firstname.lastname@example.org A correctly submitted complaint should at least contain the Customer’s designation (name, surname, address, e-mail address, contact telephone number ), a description of the advertised fact or service.
In a situation where the data or information provided in the complaint need to be supplemented, the Service Provider asks the complainant to supplement it before considering the complaint. The time for providing additional explanations by the Service extends the period of considering the complaint.
In the case of contracts concluded with Consumers, the Website is liable to the Consumer on the terms set out in art. 556 and subsequent of the Civil Code for physical or legal defects (warranty). Within 14 (fourteen) days, the website will respond to the Consumer’s application. Otherwise, it is considered that the Seller has recognized the Consumer’s statement or request as justified.
If the Customer who is a Consumer has requested a replacement of the service or made a statement of price reduction, specifying the amount by which the price is to be reduced, and the Service Provider has not responded to this request within fourteen days, it is considered that the request was justified
In the case of contracts concluded with Customers who are not at the same time
consumers, pursuant to art. 558 § 1 of the Civil Code, the Website’s liability under the warranty is excluded.
§5 Returns of files, termination of using the website
The right to withdraw from an off-premises or remote contract is not available to the consumer in relation to contracts for the supply of digital content that is not recorded on a tangible medium, but in the form of files, if the performance of the service began with the express consent of the consumer before the expiry of the deadline to withdraw from the contract. of the contract and after being informed by the entrepreneur about the loss of the right to withdraw from the contract (Act on consumer rights), the User may resign from using the Website at any time. The Seller reserves the right to suspend, at any time and for any reason, the operation of the Website, as well as the right to modify or terminate the provision of Services through it.
§6 Technical Requirements and information about cookies
Recommended technical requirements for cooperation with the system
ICT means: a computer with Internet access, access to e-mail, a web browser.
The Website uses various types of cookies, which are: Persistent cookies are cookies whose storage period on the end device lasts for the time specified in the parameters of the given file or until the User deletes the cookies themselves. Temporary cookies are cookies that are deleted at the end of the so-called session, i.e. logging out of the website, leaving the website or closing the web browser that displays the website. Own cookies are cookies placed on the website by
the owner. External cookies are cookies placed on a website by external entities, e.g. for anonymous statistics by Google Analytics.
Detailed information on changing the settings for Cookies and their self-removal in the most popular web browsers is available in the help section of the web browser.
§7 Final Provisions
The Service Provider reserves the right to make changes to the content on the Website and to possible changes in the price list of training courses and services offered through the Website, depending on the changing average market rates.
The Service Provider is not responsible for:
a) any damage caused by the violation by the Users – in connection with the use of the Website – of the rights of third parties;
b) damages resulting from disruptions in the operation of the Website or its unavailability, caused by reasons beyond the control of the Website
Service Provider or which occurred as a result of events that the Service Provider was unable to prevent;
c) any other damage caused by the User’s failure to comply with the provisions of these Regulations.
The content of these Regulations may be changed after informing the Users about the scope of the expected changes no later than 14 days before the date of their entry into force.
Orders placed during the validity of the previous version of the Regulations will be implemented in accordance with its provisions. Any disputes arising between the Seller and the Customer who is a Consumer will be resolved by a common court competent in accordance with the provisions of the Code of Civil Procedure.
Any disputes arising between the Seller and the Customer who is not a consumer will be settled by a common court competent for the registered office of the Website.
Users can contact the Seller in the following way:
a) phone: +48 601509510
b) email: email@example.com in writing to the following address: Polska, 05-806 Granica, ul. Lawendowa 7.
The Customer may access these Regulations at any time via the link on the main page of the Website.
All materials on the Website are subject to copyright and are subject to legal protection. Using and disseminating them without the consent of the Website owner is prohibited. These Regulations apply from the date of launching the store. In the event of a dispute with the Seller, the Consumer has the option of amicably settling the matter by:
a) applying to a permanent amicable consumer court
c) contacting the voivodship inspector of the Trade Inspection
d) obtain free assistance in resolving the dispute from the Consumer Federation using the free consumer helpline 800 007 707.